The Better Outcomes Show
Exploring the possibilities of a new healthcare
Humanizing Healthcare
Join Rafael E. Salazar II, MHS, OTR/L (Rafi), principal of Rehab U Practice Solutions and host of The Better Outcomes Show as he explores the possibilities of a new healthcare; especially for private healthcare practice owners. Guests range from clinicians trying new techniques and treatments to executives and entrepreneurs exploring new service delivery methods, business models, and organizational structures.
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Rafael E. Salazar II, MHS, OTR/L (Rafi)
Host of The Better Outcomes Show
Rafi started his career as a licensed Occupational Therapist in 2012. After nearly 5 years leading an outpatient specialty rehab clinic at the Department of Veterans Affairs, Rafi began work as an indpendent healthcare consultant on a multi-million dollar project for the Georgia Department of Behavioral Health and Developmental Disabilities. During that time, he also began working with indepednent healthcare clinics focusing on patient engagement and marketing strategy.
Rafi’s career trajectory includes 10+ years of experience in healthcare management, clinical operations, programmatic development, marketing & business development. He even spent some time as an Assistant Professor in a Graduate Program of Occupational Therapy and has served on numerous boards and regulatory committees. He is the host of The Better Outcomes Show and he is also the author of the book Better Outcomes: A Guide to Humanizing Healthcare.
Today, Rafi helps healthcare clinics, organizations, and some healthcare technology startups develop effective patient engagement strategies through his consulting work. He also leverages his experience as a professor and academic to speak and train on the topics around humanizing the healthcare experience. In addition, Rafi also owns and operates ProActive Rehabilitation & Wellness, a multidisciplinary outpatient clinic treating patients with musculoskeletal pain.
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Ask Rafi a Question
Do you have questions about the show, ideas for episodes or comments? Then ask us a question on Ask Answer!
On this platform, you can use your mobile device to submit a video question about anything related to humanizing healthcare. Rafi will answer every question you may have and, who knows, we may even use your question as the topic on a future show!
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A GUIDE TO HUMANIZING HEALTHCARE
Better Outcomes Book
Better Outcomes: A Guide for Humanizing Healthcare outlines 8 fundamental changes that organizations, clinics, and clinicians need to commit to in order to return to the focus of healthcare to where it should be: the patient.The book covers topics related to truly patient-centered care, a biopsychosocial approach to service delivery, patient engagement, interpersonal communication, and developing long-term relationships with patients. Through an exploration of both clinical research and real-life examples and cases, the book outlines and supports a vision of a new healthcare, where skilled, competent, and caring clinicians care for engaged patients to promote better clinical outcomes, deliver unmatched satisfaction, and lasting relationships.
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Host of The Better Outcomes Show
Rafael E. Salazar II, MHS, OTR/L
For more info about Rafi, click here.
Rafael E. Salazar II, MHS, OTR/L (Rafi) is the Principal Owner of Rehab U Practice Solutions and the host of The Better Outcomes Show. He has worked on projects ranging from patient engagement initiatives to marketing communication campaigns to a multi million dollar project assisting the State of Georgia’s Department of Behavioral Health and Developmental Disabilities. He also has experience as a core faculty member at Augusta University’s Occupational Therapy Program, as a Licensed Board Member on the GA State OT Board, and he serves on the Board of Directors for NBCOT. He works to help healthcare clinics and organizations deliver uniquely impactful patient experiences by improving service delivery through consulting engagements and speaking & training. Check out his book Better Outcomes: A Guide to Humanizing Healthcare.
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Reach out with any questions, feedback or comments on the show. We love connecting with folks and sharing our passion for creating meaningful and lasting patient & client relationships. If you want to suggest guests (or want to be on the show yourself), send us a note and we’ll try to make that happen!
Interested in Being Featured on the Show?
Great Thinkers Wanted as Guests on The Better Outcomes Show
If you’re an innovator in healthcare, we want to hear from you! Whether you’re a clinician implementing a breakthrough or cutting edge treatment technique, a healthcare entrepreneur experimenting with new business models or payment structures, or a clinic or organization exploring novel service delivery methods, we want to share your insight and expertise on the show.
If you want to explore the possibility of being a guest on the show, fill out the form to the left and start the conversation.
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